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Outage in Claude

Elevated errors for uploading files

Resolved Minor
April 20, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Claude experienced elevated errors with file uploads across both the web interface and API for 52 minutes. Users encountered upload failures and were advised to retry their attempts. The incident was resolved after investigation and fixes were implemented.

We are currently investigating an issue related to uploading files on Claude.ai and Claude API. Some users will see their uploads failing and they are advised to retry.
Components affected
Claude api.anthropic.com Claude claude.ai
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/20/2026 02:21PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 04/20/2026 01:31PM

We are currently investigating an issue related to uploading files on Claude.ai and Claude API. Some users will see their uploads failing and they are advised to retry.

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