Claude experienced a major service outage lasting 2.9 hours that affected Claude.ai, the API, and Claude Code, causing widespread login failures, internal server errors (500 errors), and connection issues across all platforms. Users reported being unable to access Claude.ai with "check your connection" messages, API requests failing with internal server errors, and inability to log into Claude Code and desktop applications. The incident was resolved after engineers identified the root cause and implemented a fix, with the API recovering first followed by the web platform and login services.
This incident has been resolved.
We have seen success rates for login to Claude.ai, including via Claude Code, stabilize and are working to fully resolve this issue. We will provide an update shortly.
Claude.ai and Platform are down. Login for Claude Code does not work via Claude.ai.
The Claude API has fully recovered as of 8:01 PT / 16:01 UTC. We are currently working on mitigating the ongoing errors for Claude AI. Claude Code users who are logged in are still able to use it, but logging in is still broken.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are seeing increased errors on Claude.ai, API, and Claude Code
Users report service is busy and multiple API Error 500. Common issues include inability to access services, suggesting server overload or malfunction.
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