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Outage in Claude

Elevated errors on Claude.ai, API, Claude Code

Resolved Major
April 15, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Claude experienced a major service outage lasting 2.9 hours that affected Claude.ai, the API, and Claude Code, causing widespread login failures, internal server errors (500 errors), and connection issues across all platforms. Users reported being unable to access Claude.ai with "check your connection" messages, API requests failing with internal server errors, and inability to log into Claude Code and desktop applications. The incident was resolved after engineers identified the root cause and implemented a fix, with the API recovering first followed by the web platform and login services.

We are seeing increased errors on Claude.ai, API, and Claude Code
Components affected
Claude console.anthropic.com Claude api.anthropic.com Claude claude.ai
Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 04/15/2026 05:42PM

This incident has been resolved.

IDENTIFIED 1 day ago - at 04/15/2026 04:29PM

We have seen success rates for login to Claude.ai, including via Claude Code, stabilize and are working to fully resolve this issue. We will provide an update shortly.

IDENTIFIED 1 day ago - at 04/15/2026 03:57PM

Claude.ai and Platform are down. Login for Claude Code does not work via Claude.ai.

IDENTIFIED 1 day ago - at 04/15/2026 03:20PM

The Claude API has fully recovered as of 8:01 PT / 16:01 UTC. We are currently working on mitigating the ongoing errors for Claude AI. Claude Code users who are logged in are still able to use it, but logging in is still broken.

IDENTIFIED 1 day ago - at 04/15/2026 03:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 04/15/2026 02:55PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 04/15/2026 02:53PM

We are seeing increased errors on Claude.ai, API, and Claude Code

source IsDown Widespread internal server errors during outage Reports started 9 minutes before official outage was reported

Users report service is busy and multiple API Error 500. Common issues include inability to access services, suggesting server overload or malfunction.

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