Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Claude

Claude.ai down

Resolved Major
April 13, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Claude.ai experienced a major outage affecting login functionality across claude.ai, api.anthropic.com, and console.anthropic.com for 56 minutes. Users were unable to log in to the web application, were logged out of existing sessions, and could not load their cloud sessions when the interface was accessible. The login issue was identified and resolved, with service fully restored after approximately 48 minutes of impact.

We are currently investigating this issue.
Components affected
Claude claude.ai Claude api.anthropic.com Claude console.anthropic.com
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/13/2026 04:35PM

We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC.

IDENTIFIED 3 days ago - at 04/13/2026 04:16PM

We have identified the issue affecting Claude.ai and Claude Code logins. We are working to apply a fix for this issue, and will provide an additional update as soon as possible.

INVESTIGATING 3 days ago - at 04/13/2026 03:58PM

We are continuing to investigate elevated errors on Claude.ai, primarily affecting login. We will provide an update as soon as possible.

INVESTIGATING 3 days ago - at 04/13/2026 03:40PM

We are currently investigating this issue.

source IsDown Service outage due to internal server error Reports started 8 minutes before official outage was reported

Users report Claude API returning error 500, indicating internal server issues affecting login and increasing usage costs.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook