Outage in Claude

Degraded service on usage and analytics admin API endpoints

Resolved Minor

April 14, 2026 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Claude experienced degraded performance on usage and analytics admin API endpoints for 5.9 hours, causing intermittent 503 errors that affected claude.ai, api.anthropic.com, and console.anthropic.com. The root cause was identified and fixes were deployed through the standard pipeline. The incident was resolved after implementing the fix and monitoring confirmed normal service operation.

We are investigating reports of degraded performance affecting the usage and analytics admin API endpoints. We will provide an update as soon as possible.

Components affected

Claude claude.ai Claude api.anthropic.com Claude console.anthropic.com

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 04/14/2026 03:21PM

This incident has been resolved.

MONITORING 2 days ago - at 04/14/2026 01:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 04/14/2026 11:47AM

Root cause identified. Fixes have been merged and are progressing through our deployment pipeline. Intermittent 503 errors on usage and analytics admin API endpoints may continue until the rollout completes. We will update once the fix is live in production.

INVESTIGATING 2 days ago - at 04/14/2026 09:24AM

We are investigating reports of degraded performance affecting the usage and analytics admin API endpoints. We will provide an update as soon as possible.

Latest Claude outages

Opus 4.6 elevated rate of errors - about 11 hours ago

Elevated errors on Claude.ai, API, Claude Code - 1 day ago

Claude.ai down - 3 days ago

Elevated errors on requests to Claude models - 6 days ago

Elevated Connector Error Rates - 7 days ago

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