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Outage in Claude

Elevated error rates on requests to multiple models

Resolved Major
May 16, 2026 - Started about 4 hours ago - Lasted 15 minutes
Official incident page

Incident Report

Summary AI Generated

Claude experienced elevated error rates affecting multiple models across claude.ai, console.anthropic.com, and api.anthropic.com for 15 minutes. Users encountered 500 Internal Server errors when making API calls and using the service. The issue was resolved after implementing a fix and monitoring the results.

We are currently investigating this issue.
Components affected
Claude claude.ai Claude console.anthropic.com Claude api.anthropic.com
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 05/16/2026 06:24PM

This incident has been resolved.

MONITORING about 4 hours ago - at 05/16/2026 06:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 5 hours ago - at 05/16/2026 06:08PM

We are currently investigating this issue.

source IsDown Service outage due to server error Reports started 6 minutes before official outage was reported

Multiple reports of a 500 Internal Server Error, indicating a temporary server-side issue. Users advised to retry and check status if issue persists.

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