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Outage in ClearFeed

Delays in processing events

Resolved Minor
February 26, 2025 - Started about 1 year ago - Lasted about 17 hours
Official incident page

Incident Report

We are observing delays and dropped events from Slack due to an ongoing outage on Slack's end.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/27/2025 11:06AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 02/27/2025 11:06AM

All systems are now functioning as expected. Slack has confirmed that the issues related to Slack APIs have been resolved.
However, Slack is still working on replaying older events, and we will be able to process them as and when they arrive.

IDENTIFIED about 1 year ago - at 02/27/2025 09:58AM

We have started receiving events from Slack, but since there is no official update from Slack regarding the incident, we cannot confirm whether all events are being delivered or if some are still missing. However, based on our observations, things appear to be returning to normal.

Additionally, there is no update from Slack on the status of older missed events, and so far, we have not received any of them. We will continue monitoring and provide further updates as we learn more.

IDENTIFIED about 1 year ago - at 02/27/2025 03:01AM

Slack has started re-processing backend jobs to serve queued Events API requests. This process is expected to take several hours. Once completed, new events should begin flowing as expected. We will continue monitoring the situation and provide further updates as needed.

IDENTIFIED about 1 year ago - at 02/27/2025 02:35AM

We are not receiving events from Slack, as Slack's status indicates issues with some custom apps not sending messages and disruptions with Slack Connect.

IDENTIFIED about 1 year ago - at 02/26/2025 05:45PM

We are observing delays and dropped events from Slack due to an ongoing outage on Slack's end.

Latest ClearFeed outages

Event Processing Delays - 7 months ago
REST API Service Disruption - 11 months ago
Delays in processing events - about 1 year ago

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