Outage in ClearSale
Instability in Shopify order status updates
Resolved MajorIncident Report
We are currently experiencing instability regarding Shopify order status updates. Our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.
Components affected
ClearSale ShopifyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/28/2026 04:05PM
We are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally.
If the problem occurs again, please contact our support team via email at support-clearsale@experian.com
INVESTIGATING
about 1 month ago - at 07/28/2026 02:46PM
We are currently experiencing instability regarding Shopify order status updates. Our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.
Latest ClearSale outages
Backlog of orders in the analyzer - 17 days ago
Shopify - Order Analysis - 2 months ago
Instability in Shopify order integration. - 5 months ago
No access to the Client Portal - 8 months ago
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