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Outage in ClearSale

[API accounts ClearSale] Degraded Performance

Resolved Minor
September 10, 2026 - Started about 1 month ago - Lasted 42 minutes
Official incident page

Incident Report

We are currently investigating an incident affecting the Accounts API, which is impacting the order integration process into our database. As a result, some orders may experience delays in processing, synchronization, or successful registration within downstream systems. Our team is working to restore normal service as quickly as possible.
Components affected
ClearSale API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/10/2026 02:03PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 09/10/2026 01:41PM

We are currently investigating an incident affecting the Accounts API, which is impacting the order integration process into our database. As a result, some orders may experience delays in processing, synchronization, or successful registration within downstream systems. Our team is working to restore normal service as quickly as possible.

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