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ClearSale Outage History

Every past ClearSale outage tracked by IsDown, with detection times, duration, and resolution details.

There were 11 ClearSale outages since February 2025. The 7 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 15, 2026

April 2026: Instability in Shopify order integration.

Detected Apr 15, 2026 1:30 PM EDT · Resolved Apr 15, 2026 2:02 PM EDT · Duration 32 minutes

Major January 15, 2026

January 2026: No access to the Client Portal

Detected Jan 15, 2026 12:45 PM EST · Resolved Jan 15, 2026 3:47 PM EST · Duration about 3 hours

Minor December 17, 2025

December 2025: Instability in Shopify order integration

Detected Dec 17, 2025 2:30 PM EST · Resolved Dec 18, 2025 2:12 PM EST · Duration about 24 hours

Major October 29, 2025

October 2025: Client Portal Out of Service.

Detected Oct 29, 2025 2:04 PM EDT · Resolved Oct 29, 2025 5:55 PM EDT · Duration about 4 hours

Major October 14, 2025

October 2025: No access to the Client Portal

Detected Oct 14, 2025 7:04 PM EDT · Resolved Oct 14, 2025 9:19 PM EDT · Duration about 2 hours

Major June 16, 2025

June 2025: [Shopify] Fraud diagnostic status update outage

Detected Jun 16, 2025 10:23 AM EDT · Resolved Jun 16, 2025 11:48 AM EDT · Duration about 1 hour

Major May 9, 2025

May 2025: Shopify - integration outage

Detected May 9, 2025 9:11 AM EDT · Resolved May 9, 2025 9:18 AM EDT · Duration 7 minutes