Outage in Cleeng

Delay in ChurnIQ data refresh

Resolved Minor
May 11, 2024 - Started 7 months ago - Lasted 2 days
Official incident page

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Outage Details

We are experiencing failures in our data pipeline, starting from today 1:00 CET. Due to this, the data across our reporting system (including scheduled reports) can be up to 14 hours old. The problem was already identified and fixed, the reporting data should be up-to-date again in the next few hours.
Components affected
Cleeng ChurnIQ
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/13/2024 07:22AM

This incident has been resolved.

MONITORING 7 months ago - at 05/11/2024 08:08AM

The issue is now fully resolved, ChurnIQ data is up to speed.

MONITORING 7 months ago - at 05/11/2024 07:17AM

We are experiencing failures in our data pipeline, starting from today 1:00 CET. Due to this, the data across our reporting system (including scheduled reports) can be up to 14 hours old.
The problem was already identified and fixed, the reporting data should be up-to-date again in the next few hours.

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