Outage in Cleeng
Checkout & Widgets - Service Degradation
Resolved MajorIncident Report
We’re investigating an incident affecting Cleeng Widgets across all environments. Users may encounter 504 Gateway Timeout errors when loading checkout and other widget pages.
Our engineering team is working to restore service. We’ll provide further updates as soon as more information is available.
Components affected
Cleeng Checkout & Other WidgetsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/16/2026 10:36AM
The AWS CloudFront issue has been resolved, and Cleeng Hosted Widgets are fully operational in production. Registrations, account creation, and payment processing have been restored.
MONITORING
2 days ago - at 07/16/2026 10:07AM
The incident has been traced to an ongoing AWS CloudFront service disruption, which is preventing traffic from reaching Cleeng Hosted Widgets. AWS is working to restore the service; updates are available on the AWS Health Dashboard:
https://health.aws.amazon.com/health/status
Hosted Widget clients remain impacted. We're monitoring AWS recovery and assessing alternative solutions.
IDENTIFIED
2 days ago - at 07/16/2026 09:48AM
We’ve isolated the incident to an AWS CloudFront issue affecting traffic to Cleeng Widgets across all environments. Our engineering team is monitoring the disruption and evaluating recovery options.
INVESTIGATING
2 days ago - at 07/16/2026 09:24AM
We’re investigating an incident affecting Cleeng Widgets across all environments. Users may encounter 504 Gateway Timeout errors when loading checkout and other widget pages.
Our engineering team is working to restore service. We’ll provide further updates as soon as more information is available.
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