Outage in Cleeng

Delayed customer email delivery

Resolved Minor
November 04, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing significant delays for transactional emails to customers. The team is working on resolving this issue.
Components affected
Cleeng Checkout & Other Widgets

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/05/2024 05:10AM

The issue has been resolved.

IDENTIFIED 12 months ago - at 11/05/2024 04:27AM

The issue is now under control - emails are sent out with minimal delay (seconds) now. The team is working on a permanent fix.

INVESTIGATING 12 months ago - at 11/05/2024 03:58AM

We are experiencing significant delays for transactional emails to customers. The team is working on resolving this issue.

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