Outage in Cleeng

15 minutes data autorefresh is not running automatically

Resolved Minor
January 08, 2025 - Started 2 days ago - Lasted about 10 hours
Official incident page

Need to monitor Cleeng outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Cleeng, and never miss an outage again.
Start Free Trial

Outage Details

For some unknown reason, workflow for 15 minutes data refresh is not running automatically since ~19:00 CET. Consequently, data is not be refreshed every 15 minutes, we will trigger a few manual runs to keep the data refreshed. As we see now, all other data refresh pipelines are running normally. We are currently working to find the solution.
Components affected
Cleeng ChurnIQ
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/09/2025 08:08AM

This incident has been resolved.

INVESTIGATING 2 days ago - at 01/08/2025 10:26PM

For some unknown reason, workflow for 15 minutes data refresh is not running automatically since ~19:00 CET. Consequently, data is not be refreshed every 15 minutes, we will trigger a few manual runs to keep the data refreshed. As we see now, all other data refresh pipelines are running normally.

We are currently working to find the solution.

Be the first to know when Cleeng and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3560 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required