Outage in Clerk.io

Full API Outage

Resolved Minor
July 30, 2022 - Started over 2 years ago
Official incident page

Need to monitor Clerk.io outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Clerk.io, and never miss an outage again.
Start Free Trial

Outage Details

We have experienced a full API outage with a duration of 7 minutes from 23:30 to 23:37 CET. The issue was identified quickly and resolved within minutes. Our cloud hosting provider AWS experienced a physical hardware failure that crashed one of our core system databases, their recovery protocol detected the issue fast and replaced our affected core system database with a replica that took its place in our system infrastructure, and the issue was resolved in less than 7 minutes, After the issue was resolved we monitored the situation and ensured that performance and stability were fully recovered. Due to this issue, we are looking into a solution that will prevent an outage like this in the future. We are sorry for the hiccup and hope you have a great day now that this has been resolved.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/30/2022 11:21PM

We have experienced a full API outage with a duration of 7 minutes from 23:30 to 23:37 CET.

The issue was identified quickly and resolved within minutes.

Our cloud hosting provider AWS experienced a physical hardware failure that crashed one of our core system databases, their recovery protocol detected the issue fast and replaced our affected core system database with a replica that took its place in our system infrastructure, and the issue was resolved in less than 7 minutes,

After the issue was resolved we monitored the situation and ensured that performance and stability were fully recovered.

Due to this issue, we are looking into a solution that will prevent an outage like this in the future.

We are sorry for the hiccup and hope you have a great day now that this has been resolved.

Latest Clerk.io outages

Partial Search outage - 3 months ago
API Performance Issues - 6 months ago
Partial Search outage - 7 months ago

Be the first to know when Clerk.io and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime