Outage in Clerk
Elevated API latency
Resolved Minor
August 31, 2026 - Started 9 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Clerk experienced elevated API latency and intermittent timeouts lasting approximately 1.8 hours, affecting Backend API requests related to user and organization data. The issue was caused by elevated traffic, which triggered increased latency and intermittent failures for customers loading user data. Mitigation was applied, API performance stabilized, and additional safeguards were deployed to prevent recurrence.
We're investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may see slow responses when loading user and organization data. Our team is looking into it and will post another update once we have more information.
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Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 08/31/2026 03:22PM
Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.
IDENTIFIED
9 days ago - at 08/31/2026 02:18PM
We identified elevated traffic affecting the Backend API and user-related requests, causing increased latency and intermittent failures. We've applied mitigation and are monitoring its effect. We'll provide another update once we confirm service stability.
INVESTIGATING
9 days ago - at 08/31/2026 01:42PM
We're investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may see slow responses when loading user and organization data. Our team is looking into it and will post another update once we have more information.
Latest Clerk outages
GCP incident in us-central1-b - 8 days ago
Increased API latency and errors - about 1 month ago
Increased error rate - about 1 month ago
Elevated error rate in domain provisioning - about 1 month ago
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