Outage in Clever

New Support Requests Unavailable

Resolved Major
April 07, 2023 - Started over 2 years ago - Lasted about 16 hours
Official incident page

Incident Report

Clever’s help desk provider (Salesforce) is currently experiencing issues. As a result, Clever Support’s new request form is temporarily unavailable. We are monitoring and will provide an update once we have a resolution from Salesforce.
Components affected
Clever Support

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/08/2023 03:37PM

The issue has been resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center at support.clever.com.

INVESTIGATING over 2 years ago - at 04/07/2023 11:17PM

Clever’s help desk provider (Salesforce) is currently experiencing issues. As a result, Clever Support’s new request form is temporarily unavailable. We are monitoring and will provide an update once we have a resolution from Salesforce.

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