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Outage in Clever

Clever Portal Login Issues

Resolved Minor
October 18, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.
Components affected
Clever Single Sign-On

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/18/2024 08:44PM

This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

INVESTIGATING over 1 year ago - at 10/18/2024 03:02PM

Our Engineering team recently released a fix for this issue and we are currently monitoring the situation. Thank you for your continued patience!

INVESTIGATING over 1 year ago - at 10/18/2024 01:56PM

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

Latest Clever outages

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Users unable to login to Clever due to Amazon AWS issue - about 2 months ago
Device camera not opening for Badge logins on Windows - about 2 months ago
Issues with Clever iOS App - 2 months ago

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