Outage in Clever

STLs receiving an error when accessing user accounts

Resolved Minor
January 08, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

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Outage Details

Clever is experiencing an issue where STLS are receiving an error when trying to access student or teacher accounts from the District Dashboard. This is preventing STLs from accessing student and teacher accounts. We are investigating the issue and will provide regular status updates.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/08/2025 10:32PM

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

INVESTIGATING about 1 month ago - at 01/08/2025 04:03PM

Clever is experiencing an issue where STLS are receiving an error when trying to access student or teacher accounts from the District Dashboard. This is preventing STLs from accessing student and teacher accounts. We are investigating the issue and will provide regular status updates.

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