Outage in Clever

School Tech Leads receiving an error when accessing user accounts

Resolved Minor

January 09, 2025 - Started about 1 year ago - Lasted about 24 hours
Official incident page

Incident Report

Clever is experiencing an issue where School Tech Leads are receiving an error when trying to access student or teacher accounts from the District Dashboard. This is preventing School Tech Leads from accessing student and teacher accounts. We are investigating the issue and will provide regular status updates.

Components affected

Clever District Administration Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/10/2025 02:15PM

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

INVESTIGATING about 1 year ago - at 01/09/2025 02:18PM

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