Outage in Clever
Infinite Campus OneRoster Sync Error
Resolved MinorIncident Report
Clever is experiencing an issue with the Infinite Campus OneRoster sync. This issue prevents districts using the Infinite Campus OneRoster sync from being able to sync data to Clever. We have identified that the issue has been caused by an Infinite Campus URL change for districts using the Infinite Campus OneRoster sync. To resolve this issue, districts will need to navigate to the Sync Settings page of their Clever District Dashboard and enter their new Infinite Campus OneRoster Base URL in the System Settings field.
For additional information, please refer to the following Help Center article: https://support.clever.com/hc/s/articles/226677767
Components affected
Clever Infinite CampusTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/24/2025 06:08PM
Our engineers have confirmed that the identified resolution will enable districts experiencing this issue with the Infinite Campus OneRoster sync to resume syncing data to Clever. Districts will need to navigate to the Sync Settings page of their Clever District Dashboard and enter their new Infinite Campus OneRoster Base URL in the System Settings field.
For additional information, please refer to the following Help Center article: https://support.clever.com/hc/s/articles/226677767
IDENTIFIED
9 months ago - at 07/23/2025 06:55PM
Clever is experiencing an issue with the Infinite Campus OneRoster sync. This issue prevents districts using the Infinite Campus OneRoster sync from being able to sync data to Clever. We have identified that the issue has been caused by an Infinite Campus URL change for districts using the Infinite Campus OneRoster sync. To resolve this issue, districts will need to navigate to the Sync Settings page of their Clever District Dashboard and enter their new Infinite Campus OneRoster Base URL in the System Settings field.
For additional information, please refer to the following Help Center article: https://support.clever.com/hc/s/articles/226677767
Latest Clever outages
Canvas Login Issues - about 14 hours ago
Clever Custom Login Instructions Display Error - 3 days ago
Intermittent Clever Login Failures - about 1 month ago
Skyward Selenium Sync Issue - about 1 month ago
Users unable to login to Clever due to Amazon AWS issue - 3 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
