Users unable to login to Clever due to Amazon AWS issue

This incident has been resolved.

All third-party services that Clever uses to process data recovered during the night, and all syncs are processing as normal. We are also seeing that education applications and SIS providers are mostly recovered. We will will continue to monitor to ensure full recovery.

AWS is reporting near full recovery. Some third party services which Clever uses to process data are still degraded which is impacting syncs. Some application partners and SIS providers are still impacted. Logins remain functional. We will continue to monitor recovery and provide periodic updates.

AWS remains in a degraded state. While we are seeing minimal impact to our logins, all data syncs are affected. Please note that some of our partners such as education applications and SIS providers may also be impacted by the outage. We will continue to monitor the situation and provide updates periodically.

AWS has returned to a degraded state, however we are seeing minimal impact to our logins. Please note that some of our partners such as education applications and SIS providers may be impacted by the outage. We will continue to monitor the situation and provide updates periodically.

AWS has returned to a degraded state, however we are seeing minimal impact to our logins. We will continue to monitor the situation and provide updates periodically.

The Amazon AWS service that was impacting us-east users is running again and our Engineers are currently monitoring the situation. We are seeing us-east coast users able to access Clever now. Clever will continue to monitor the situation and will post updates as needed. For assistance or questions, please reach out to Clever Support at support.clever.com

Thank you

Amazon AWS, a service that works with Clever, is experiencing an issue for all users on the us-east. This is preventing users from being able to login to Clever. We are monitoring the issue and will provide status updates as they become available.