Outage in Clever Cloud

[GOV] hyperviseur storage inaccessible

Resolved Minor

July 02, 2026 - Started 24 days ago - Lasted about 1 hour
Official incident page

Incident Report

San storage of one of our hyperviseur from our provider is inaccessible (see https://status.cloud-temple.com/incidents/wtjw3tbk5v14 ). After investigation with their support team and lack of estimated time for résolution we have decided to restore last backups of concerned data bases.
Restored databases are marked [RESTORED] and they have most approximately 24 hours of data (last backups date from 2026-07-01 early morning).
Previous databases are still visible and market as [INCIDENT] to anticipate the résolution of storage availability, which may give back access to their data (in which case a manual réconciliation would be possible).

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