Outage in Clever Cloud

Loss of a network link between two Paris availability zones

Resolved Minor

July 10, 2026 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected the loss of a network link between two of our availability zones (AZ) in Paris.

**Impact:** our infrastructure has sufficient redundancy to absorb
this loss. No service disruption has been observed so far.

**Current actions:** our teams are working with our providers to identify the cause and restore the link.

We will update this incident as soon as we have more information.

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Latest Updates ( sorted recent to last )

OK 16 days ago - at 07/10/2026 02:20PM

**Update:** the network link has come back up. We have not yet received an explanation from our providers regarding the cause of the outage.

We will continue monitoring the link's stability and will share further details, or close this incident, once we hear back from our providers.

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