Infinite Loading at Login

We're investigating reports of users being unable to login to our web and desktop applications across multiple regions. We’ll share frequent updates here as we work towards a resolution.

We’re continuing to investigate reports of users being unable to log in to our web and desktop applications across multiple regions. Our team is actively working toward a resolution and will provide frequent updates here.

In the meantime, a potential workaround is to clear your browser’s cache and cookies. This will refresh expired authentication tokens and allow users to log in again. You can follow the steps here: https://help.clickup.com/hc/en-us/articles/6328002032023-Clear-a-browser-s-cache-cookies-and-history

Thank you for your patience as we work to restore full access.

We’re still actively investigating ongoing reports of some users being unable to log in to our web and desktop applications across multiple regions. While we don’t have new updates to share at this time, our team is continuing to work toward a resolution and we’ll keep you updated as more information becomes available.

In the meantime, clearing your browser’s data may help resolve the issue by refreshing expired authentication tokens. You can find instructions here: https://help.clickup.com/hc/en-us/articles/6328002032023-Clear-a-browser-s-cache-cookies-and-history

We've determined the cause of the login issues affecting some users across our web and desktop applications. We are working to deliver a resolution shortly and will share another update soon.