ClickUp experienced an incident where multiple Workspace features were unavailable across both web and desktop applications for 53 minutes. The company investigated reports of missing functionality and provided frequent updates during the outage. The incident was classified as minor severity.
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We're investigating reports of missing Workspace features in our web and desktop applications. We’ll have frequent updates until we have a monitoring status.
We have mitigated the issue leading to missing Workspace features in our web, desktop, and mobile applications. We will continue monitoring to ensure the issue is fully resolved.
After receiving new reports, we are investigating additional cases of certain Workspace features across our web, desktop, and mobile applications not appearing as expected.
This issue has been identified as originating from a third-party vendor, and we are actively working with their team toward a resolution. We’ll continue to provide updates until we return to a monitoring status.
We have worked with our third-party vendor to mitigate the issue leading to missing Workspace features in our web, desktop, and mobile applications. Functionality should be restored at this point. We will continue monitoring to ensure the issue is fully resolved.
The issue impacting Workspace features across web, desktop, and mobile has been resolved, and our monitoring shows full operational stability.
We are coordinating with our third-party vendor to determine the root cause and will share a detailed analysis in the coming days.
Thank you for your patience, and we apologize for any disruption this may have caused.
We’ve identified the root cause behind certain Workspace features not appearing as expected across web, desktop, and mobile.
The issue originates from a third-party vendor, and we’re actively working with their team on a resolution. We’ll continue sharing updates here until the issue is resolved and we’ve moved into a monitoring state.
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