Outage in Close

SMS provider issues

Resolved Major
May 04, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix. You can follow along with Twilio's status updates at: https://status.twilio.com/ We will update this page as soon as we have more information from Twilio.
Components affected
Close SMS (primary)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/04/2023 05:42PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 05/04/2023 03:05PM

Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix.

You can follow along with Twilio's status updates at: https://status.twilio.com/

We will update this page as soon as we have more information from Twilio.

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