Outage in Close

Search Indexer Delays

Resolved Minor
November 18, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where our Search Indexer's ingestion of new events is delayed. This may result in the latest changes not being reflected on many pages across the application – Leads Search, Contacts Search, Inbox, Opportunities, Reporting, etc.
Components affected
Close Indexing
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/18/2024 03:48PM

This incident has been resolved.

MONITORING 3 months ago - at 11/18/2024 03:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 11/18/2024 02:57PM

We are investigating an issue where our Search Indexer's ingestion of new events is delayed. This may result in the latest changes not being reflected on many pages across the application – Leads Search, Contacts Search, Inbox, Opportunities, Reporting, etc.

Latest Close outages

Search Indexing Delays - 9 days ago
Degraded Performance - 12 days ago
Elevated Response Times - about 1 month ago
Webhook processing delayed - about 1 month ago
App UI unavailable - about 2 months ago

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