Outage in Close

OpenAI - Increased Error Rates

Resolved Minor
March 25, 2025 - Started 13 days ago - Lasted about 3 hours
Official incident page

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Outage Details

OpenAI are currently experiencing increased error rates on their side, which is impacting Lead Summaries and AI Search in Close. You can follow for updates on their status page here - https://status.openai.com/
Components affected
Close Querying Close Indexing
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 03/25/2025 09:44PM

This incident has been resolved.

IDENTIFIED 13 days ago - at 03/25/2025 06:21PM

OpenAI are currently experiencing increased error rates on their side, which is impacting Lead Summaries and AI Search in Close. You can follow for updates on their status page here - https://status.openai.com/

Latest Close outages

Degraded Dialer Performance - 28 days ago
Calling outage - about 1 month ago
Search Indexing Delays - about 2 months ago
Degraded Performance - about 2 months ago
Elevated Response Times - 2 months ago

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