Outage in Avast Business
Invalid Username/Password prompt when attempting to login
Resolved Major
June 02, 2022 - Started almost 3 years ago
Official incident page
Official incident page
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Outage Details
There have been reports of accounts failing to allow users to log in to https://us.cloudcare.avg.com/, This incident is currently being investigated. All CloudCare security services are currently active only logins are failing.
Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 06/02/2022 10:59PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 06/02/2022 09:55PM
A fix has been implemented and we are monitoring the issue now.
MONITORING
almost 3 years ago - at 06/02/2022 09:55PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 3 years ago - at 06/02/2022 09:14PM
There have been reports of accounts failing to allow users to log in to https://us.cloudcare.avg.com/, This incident is currently being investigated. All CloudCare security services are currently active only logins are failing.
Latest Avast Business outages
CloudCare showing expired subscription on clients - 3 months ago
Billing services are currently inaccessible - 4 months ago
Unable to log into CloudCare portal - DE datacenter - 4 months ago
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