Outage in Avast Business
CloudCare showing expired subscription on clients
Resolved MinorIncident Report
We are currently investigating an issue with CloudCare showing expired subscription on clients despite running a valid license and not giving any warnings in the console(s).
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 02/20/2025 04:48PM
This incident has been resolved.
IDENTIFIED
10 months ago - at 02/07/2025 12:44PM
We've identified the issue, have applied a license update to all datacenters and affected devices should slowly start to take over the correct licensing in the coming days/over the weekend.
INVESTIGATING
10 months ago - at 02/06/2025 08:37AM
We are currently investigating an issue with CloudCare showing expired subscription on clients despite running a valid license and not giving any warnings in the console(s).
Latest Avast Business outages
Unable to access CloudCare US DC - 3 months ago
Premium Remote Control service disruptions - 3 months ago
Billing services are currently inaccessible - 11 months ago
Unable to log into CloudCare portal - DE datacenter - 11 months ago
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