Outage in Cloudfanatic

Incident

Resolved Minor
April 07, 2023 - Started over 1 year ago - Lasted about 13 hours

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Outage Details

Our Engineering team is currently investigating an issue with **Root Password Not Working** for newly created instances or after server rebuild/reinstall. If your Root Password is not working please contact us via our helpdesk and we will manually resolve the issue: https://cloudfanatic.net/crm/submitticket.php We apologize for the inconvenience and will share an update once we have more information.
Components affected
Cloudfanatic Client Portal
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 04/07/2023 11:32PM

Our Engineering team is currently investigating an issue with **Root Password Not Working** for newly created instances or after server rebuild/reinstall.

If your Root Password is not working please contact us via our helpdesk and we will manually resolve the issue: https://cloudfanatic.net/crm/submitticket.php

We apologize for the inconvenience and will share an update once we have more information.

Latest Cloudfanatic outages

Some customers are not receiving emails from our systems - over 1 year ago
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Some instances are stuck offline - about 2 years ago

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