Outage in Servers Australia
Loss of connection on backhaul - Brisbane
Resolved MinorIncident Report
Our monitoring has alerted us to the fact that we have lost our primary backhaul connection to Brisbane. We are currently investigating this and investigating this issue with our upstream providers.
Components affected
Servers Australia Cloud Servers Servers Australia Colocation Servers Australia Brisbane Servers Australia Dedicated Servers Servers Australia Managed Wordpress Servers Australia Network Servers Australia Private Cloud Servers Australia xDSL/EFMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/14/2023 03:11AM
This incident has been resolved.
MONITORING
over 2 years ago - at 12/13/2023 11:38PM
Network engineers have successfully restored backhaul between Sydney and Brisbane. If you encounter any issues you can reach out to the support team on 1300 788 862 or log a case via the MySAU portal.
We will continue to monitor this service before resolving this incident.
IDENTIFIED
over 2 years ago - at 12/13/2023 11:36PM
Our network engineers have identified an issue with the backhaul network between Brisbane and Sydney. They are currently working to rectify the issue.
The IP transit network in both locations is fully operational. Only customers with traffic traversing between Sydney and Brisbane on Servers Australia's network will be effected.
INVESTIGATING
over 2 years ago - at 12/13/2023 11:00PM
Our monitoring has alerted us to the fact that we have lost our primary backhaul connection to Brisbane. We are currently investigating this and investigating this issue with our upstream providers.
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