Outage in Servers Australia
Network Failure - Equinix SY4
Resolved MinorIncident Report
Network engineers are aware of a network issue affecting a single top-of-rack switch in the Equinix SY4 data centre, which is impacting some dedicated servers.
We are arranging onsite hands to assist further. No restoration time is available at this stage.
We will provide further updates as soon as possible.
Components affected
Servers Australia Network Servers Australia Equinix SY4 Servers Australia Dedicated Servers Servers Australia SydneyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/15/2026 05:20AM
This incident has been resolved.
MONITORING
1 day ago - at 04/14/2026 05:25AM
The technician has successfully replaced the failed hardware, and connectivity has been restored.
Please contact our support team should you still be experiencing issues with your service.
IDENTIFIED
1 day ago - at 04/14/2026 05:14AM
The technician is onsite with replacement hardware.
We expect an update within the next 10 minutes.
IDENTIFIED
1 day ago - at 04/14/2026 04:50AM
Network engineers are aware of a network issue affecting a single top-of-rack switch in the Equinix SY4 data centre, which is impacting some dedicated servers.
We are arranging onsite hands to assist further. No restoration time is available at this stage.
We will provide further updates as soon as possible.
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