Outage in Servers Australia
Equinix BR1 - Colocation rack switch issue
Resolved MinorIncident Report
An issue has been identified with a colocation switch in the Equinix BR1 facility, specifically rack BR1:02:040110:0511 which is affecting connectivity to services within this rack. On-site technicians are working on restoring service to this rack, and we will provide updates as available.
Components affected
Servers Australia Network Servers Australia Brisbane Servers Australia Equinix BR1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/27/2026 04:44AM
After monitoring overnight, we are satisfied that the issue with this device has been resolved.
MONITORING
11 days ago - at 05/26/2026 02:31AM
On-site technicians have replaced failed components and services should be returning to normal. If you continue to experience issues as a result of this incident, feel free to raise a case via the MySAU portal.
We will monitor the situation and mark this incident as resolved once we are satisfied the issue is no longer present.
IDENTIFIED
11 days ago - at 05/26/2026 02:04AM
An issue has been identified with a colocation switch in the Equinix BR1 facility, specifically rack BR1:02:040110:0511 which is affecting connectivity to services within this rack. On-site technicians are working on restoring service to this rack, and we will provide updates as available.
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