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Outage in Servers Australia

Reduced Capacity/Redundancy - SYD2

Resolved Minor
August 04, 2026 - Started 6 days ago - Lasted about 9 hours
Official incident page

Incident Report

Engineers are currently investigating a link failure between our Sydney POP and the SYD2 facility. There is no service impact at this time due to a second active link forwarding traffic. We are escalating to our vendor for further investigation.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/04/2026 11:49PM

This incident has been resolved.

IDENTIFIED 6 days ago - at 08/04/2026 03:55PM

Engineers have been advised that this relates to planned maintenance activity with the circuit expected to be back online within the next few hours.

INVESTIGATING 6 days ago - at 08/04/2026 02:55PM

Engineers are currently investigating a link failure between our Sydney POP and the SYD2 facility.

There is no service impact at this time due to a second active link forwarding traffic.

We are escalating to our vendor for further investigation.

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