Outage in Servers Australia
MySAU Portal Connectivity
Resolved MinorIncident Report
We are aware of issues presently affecting access to the MySAU Portal Services and engineers are investigating the cause.
Customers may experience difficulty accessing their accounts, lodging cases, viewing services and anything similar that involves this platform.
Further updates will be provided when available. Anybody that needs urgent assistance can contact Support via phone on 1300 788 862
Components affected
Servers Australia MySAU Customer PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/28/2026 06:38AM
Engineers have resolved the problem and the MySAU Portal & accompanying services are now back online.
INVESTIGATING
3 days ago - at 09/28/2026 06:15AM
We are aware of issues presently affecting access to the MySAU Portal Services and engineers are investigating the cause.
Customers may experience difficulty accessing their accounts, lodging cases, viewing services and anything similar that involves this platform.
Further updates will be provided when available. Anybody that needs urgent assistance can contact Support via phone on 1300 788 862
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