Outage in Servers Australia
Intermittent DNS Resolution Failures
Resolved MinorIncident Report
We are currently investigating an issue affecting one of our primary DNS resolvers.
Customers may experience intermittent email delivery failures, with some messages being rejected due to DNS queries returning SERVFAIL responses. Other services that rely on DNS resolution may also be affected.
Affected DNS Resolver:
221.121.134.9
Our team is actively investigating the issue and working to restore normal service.
We will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/12/2026 08:07AM
Following the implementation of remediation measures, we have continued monitoring the service and confirmed that DNS resolution is operating normally.
Email delivery and other services that rely on DNS resolution have returned to normal operation, with no further issues observed.
We appreciate your patience and understanding while our team worked to restore normal service.
MONITORING
about 1 month ago - at 10/12/2026 04:29AM
We have identified the cause of the issue affecting our primary DNS resolvers and have implemented remediation.
We are currently monitoring the resolver to confirm stability. Email delivery and other services that rely on DNS resolution should now be working as normal.
We will continue to closely monitor the service for stability moving forward.
INVESTIGATING
about 1 month ago - at 10/12/2026 03:57AM
We are currently investigating an issue affecting one of our primary DNS resolvers.
Customers may experience intermittent email delivery failures, with some messages being rejected due to DNS queries returning SERVFAIL responses. Other services that rely on DNS resolution may also be affected.
Affected DNS Resolver:
221.121.134.9
Our team is actively investigating the issue and working to restore normal service.
We will provide further updates as more information becomes available.
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