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Outage in Cloudi-Fi

Captive Portal - Radius Servers

Resolved Minor
February 09, 2026 - Started 5 days ago - Lasted about 1 hour

Incident Report

We detected an issue on our radius service. Devops team is looking at the issue.
Components affected
Cloudi-Fi Captive Portals

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Latest Updates ( sorted recent to last )
IDENTIFIED 5 days ago - at 02/09/2026 10:00AM

We detected an issue on our radius service. Devops team is looking at the issue.

MONITORING 5 days ago - at 02/09/2026 12:00PM

We detected an intermittent issue affecting our radius service. A fix has been done and load-balancing have been implemented on our side to improve the stability.

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