Outage in Cloudi-Fi

Captive portal authentication - RADIUS 802.1x disruption

Resolved Major

August 25, 2026 - Started 10 days ago - Lasted about 2 hours

Incident Report

An identified network incident is affecting our **radius 802.1x** service and should be soon resolved. As fallback and to make our radius availability more robust, we recommend our customers to update their 802.1x radius configuration to use these new DNS endpoints :* [radius-8021x-eu1.cloudi-fi.net](http://radius-8021x-eu1.cloudi-fi.net)* [radius-8021x-eu2.cloudi-fi.net](http://radius-8021x-eu2.cloudi-fi.net) Please make sure these Cloudi-Fi radius IPs are allowed on your firewalls (UDP/1815) :* 178.32.123.138* 5.135.94.202* 164.132.247.209* 91.134.58.235

Components affected

Cloudi-Fi Captive Portals Cloudi-Fi Admin Interface

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

IDENTIFIED 10 days ago - at 08/25/2026 01:00PM

Latest Cloudi-Fi outages

Zscaler Integration – Authentication Delay Issue - about 1 month ago

Cloudi-Fi Service Degradation in APAC - about 2 months ago

Authentication and Admin access degradation - about 2 months ago

Zscaler Error Code: 581000 - 5 months ago

Captive Portal - Radius Servers - 7 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook