Authentication and Admin access degradation

We are currently investigating a service disruption affecting Cloudi-Fi.Users may experience issues accessing the captive portal, completing the authentication flow, or accessing the Admin interface.Our team is working to identify the root cause and restore normal service as quickly as possible. Further updates will be shared as soon as they become available.

The issue has been identified and is related to an ongoing incident affecting our hosting provider’s network infrastructure.A faulty network equipment component is currently impacting network connectivity on their side. Their teams are replacing the affected equipment to restore service as quickly as possible.We are closely monitoring the situation and will continue to provide updates as more information becomes available.

The captive portal is now operational again, and users should be able to access the portal and complete the authentication flow.Access to the Admin interface remains impacted at this stage. The Cloudi-Fi team is continuing to work on the incident and assess mitigation measures to restore full service as quickly as possible.Further updates will be shared as soon as more information becomes available.