Outage in Cloudimage by Scaleflex

Customer Admin Portal (Cloudimage Console & Filerobot Hub) upgrades

Resolved Minor

February 01, 2022 - Started about 4 years ago - Lasted 36 minutes
Official incident page

Incident Report

Dear Value Customers, We would like to inform you that during the course of the day, the Scaleflex Support team will be performing some upgrades on our Customers Portal. During that time, you may not have access to your environment. Please note that the delivery of the service is not affected, only the portal access is. If you have any emergency, please do not hesitate to log a ticket via the Scaleflex Help Center portal (https://scaleflex.zendesk.com/hc/en-gb). Thank you for your patience. Regards, Scaleflex Support team

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Latest Updates ( sorted recent to last )

RESOLVED about 4 years ago - at 02/01/2022 10:52AM

Dear Value Customers,

We have completed our upgrade and you should not experience any further issue with the portal.

Thank you for your patience.

Regards,
Scaleflex Support team

MONITORING about 4 years ago - at 02/01/2022 10:15AM

Dear Value Customers,

We would like to inform you that during the course of the day, the Scaleflex Support team will be performing some upgrades on our Customers Portal. During that time, you may not have access to your environment.

Please note that the delivery of the service is not affected, only the portal access is.

If you have any emergency, please do not hesitate to log a ticket via the Scaleflex Help Center portal (https://scaleflex.zendesk.com/hc/en-gb).

Thank you for your patience.

Regards,

Scaleflex Support team

Latest Cloudimage by Scaleflex outages

Network issue - over 2 years ago

Network issue - 502 error - over 2 years ago

Network issue - almost 3 years ago

Cloudimage and Filerobot Admin UI - Unscheduled Upgrade Maintenance - about 3 years ago

Cloudimage Console behaviour - over 3 years ago

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