Outage in Cloudimage by Scaleflex

OVH Cloud - Global outage

Resolved Major
October 13, 2021 - Started over 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued customers, Please be aware that one of our datacenters hosted by OVH is currently experiencing an outage. OVH Cloud Incident team has not communicated on the outage yet but we are seeing a slow recovery. You may experience some issue or slow response time as our infrastructure is balancing the workload to our other datacenters. We will keep you updated on the recovery. Regards, Scaleflex Incident Management team

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Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 10/13/2021 08:46AM

Dear Valued Customers,

Please be aware that we have completed the balancing on the workload on our multi-cloud infrastructure to mitigate the OVH DC outage impact.

As per the information we received this morning, OVH planned an internal maintenance on their network which impacted and took down their entire and global delivery.
We will continue to monitor the OVH DC outage closely but you should not experience further issue.

Regards,

Scaleflex Incident Management team

INVESTIGATING over 4 years ago - at 10/13/2021 07:53AM

We are continuing to investigate this issue.

INVESTIGATING over 4 years ago - at 10/13/2021 07:52AM

Dear Valued customers,

Please be aware that one of our datacenters hosted by OVH is currently experiencing an outage.
OVH Cloud Incident team has not communicated on the outage yet but we are seeing a slow recovery.

You may experience some issue or slow response time as our infrastructure is balancing the workload to our other datacenters.

We will keep you updated on the recovery.

Regards,

Scaleflex Incident Management team

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