Outage in Cloudinary

Elevated errors with invalidation in EU and APAC

Resolved Minor
August 22, 2023 - Started about 2 years ago - Lasted about 22 hours
Official incident page

Incident Report

We have identified issues with CDN invalidations for some of our CDN providers. Customers hosted in our EU or APAC datacentres are affected, with the start date and affected CDNs varying between accounts due to a gradual configuration change. Customers hosted in our default (US) region are not affected. A fix will be deployed shortly and we will provide further updates when the deployment has completed.
Components affected
Cloudinary Media Delivery

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/23/2023 08:02AM

This incident has been resolved.

MONITORING about 2 years ago - at 08/23/2023 07:53AM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 08/22/2023 01:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 08/22/2023 10:28AM

We have identified issues with CDN invalidations for some of our CDN providers.
Customers hosted in our EU or APAC datacentres are affected, with the start date and affected CDNs varying between accounts due to a gradual configuration change.
Customers hosted in our default (US) region are not affected.
A fix will be deployed shortly and we will provide further updates when the deployment has completed.

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