Outage in Cloudinary

Degraded Performance - Usage Data & Reporting Delays

Resolved Minor
October 20, 2025 - Started 5 days ago - Lasted 1 day
Official incident page

Incident Report

Following an incident with a third-party service provider, we’re experiencing delays in receiving and processing usage data. Until this is resolved, dashboards and reports in your account may load inconsistently or appear out of date (missing the last few hours of usage).

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/21/2025 02:01PM

The affected delivery and usage reports should now be fully operational. If you're still experiencing issues loading usage reports or dashboards and the problem remains after a hard refresh of your browser, please open a support request for our team to check the details.

MONITORING 4 days ago - at 10/20/2025 08:40PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 10/20/2025 01:29PM

Following an incident with a third-party service provider, we’re experiencing delays in receiving and processing usage data. Until this is resolved, dashboards and reports in your account may load inconsistently or appear out of date (missing the last few hours of usage).

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