Outage in Cloudinary

Errors logging in to Management Console / Media library

Resolved Major
March 06, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We're investigating reports of errors when logging into Cloudinary's web interface. Our team is actively investigating the issue to identify and address the root cause, and a further update will be provided soon
Components affected
Cloudinary Management Console Cloudinary Digital Asset Management (DAM)

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/06/2024 04:33PM

This incident has been confirmed as resolved, and all affected users should be able to log in as expected.

MONITORING over 1 year ago - at 03/06/2024 12:00PM

Previously affected users should no longer be encountering any login issues.
We'll continue to monitor the situation and will provide a further update when the issue is confirmed as resolved.

MONITORING over 1 year ago - at 03/06/2024 11:37AM

The cause of the login issue has been identified and a fix implemented. Affected users should be able to log in shortly and we'll continue to monitor the situation

INVESTIGATING over 1 year ago - at 03/06/2024 10:49AM

We're investigating reports of errors when logging into Cloudinary's web interface.
Our team is actively investigating the issue to identify and address the root cause, and a further update will be provided soon

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