Outage in Cloudinary
Failed requests and degraded performance in asset delivery and management APIs
Resolved MinorIncident Report
We want to inform you that starting 09:15 UTC, we're investigating database issues that may affect asset delivery and management of assets for a subset of customers. Our team is actively investigating the issue to identify the root cause and implement a resolution.
Components affected
Cloudinary Media Delivery Cloudinary Media Transformation API - US Cloudinary Upload API - US Cloudinary Admin API - USTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/12/2024 10:44AM
After further investigation, errors related to this incident occurred between 09:00 and 09:15 UTC, and between 09:40 and 09:45 UTC, during which management and delivery of assets were affected for a subset of customers.
A smaller number of errors continued until 10:32 UTC, isolated to background processing (such as generation of eager transformations)
Affected customers should have full functionality restored, and any failed requests are expected to succeed if retried now
INVESTIGATING
almost 2 years ago - at 07/12/2024 09:54AM
We want to inform you that starting 09:15 UTC, we're investigating database issues that may affect asset delivery and management of assets for a subset of customers. Our team is actively investigating the issue to identify the root cause and implement a resolution.
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