Outage in CloudSigma

[ALL] Payment Processor Slow Response Time

Resolved Minor

May 23, 2022 - Started almost 4 years ago - Lasted less than a minute
Official incident page

Incident Report

CloudSigma would like to inform you that our payment processor experiences a higher processing time of transactions and some time-outs. Their technical teams are working on resolving this issue as quickly as possible. We will update you as soon as more information becomes available. Please accept our sincere apologies for any inconvenience caused.

Components affected

CloudSigma <a href="https://fra.status.cloudsigma.com"> Frankfurt Cloud</a> CloudSigma <a href="https://mnl2.status.cloudsigma.com"> Manila 2 Cloud</a> CloudSigma <a href="https://zrh.status.cloudsigma.com"> Zurich Cloud</a> CloudSigma <a href="https://hnl.status.cloudsigma.com"> Honolulu Cloud</a> CloudSigma <a href="https://ruh.status.cloudsigma.com"> Riyadh Cloud</a> CloudSigma <a href="https://statuscloud.servecentric.com"> Dublin Cloud</a> CloudSigma <a href="https://per.status.cloudsigma.com"> Perth Cloud</a> CloudSigma <a href="https://sjc.status.cloudsigma.com"> San Jose Cloud </a> CloudSigma <a href="https://mnl.status.cloudsigma.com"> Manila Cloud</a> CloudSigma <a href="https://crk.status.cloudsigma.com/"> Clark Cloud</a> CloudSigma <a href="https://status.cloud.hydro66.com/"> Boden Cloud</a> CloudSigma <a href="https://tyo.status.cloudsigma.com"> Tokyo Cloud</a> CloudSigma <a href="https://wdc.status.cloudsigma.com"> Washington DC Cloud</a> CloudSigma <a href="https://gva.status.cloudsigma.com"> Geneva Cloud</a>

Latest Updates ( sorted recent to last )

INVESTIGATING almost 4 years ago - at 05/23/2022 03:11PM

CloudSigma would like to inform you that our payment processor experiences a higher processing time of transactions and some time-outs.

Their technical teams are working on resolving this issue as quickly as possible.

We will update you as soon as more information becomes available.

Please accept our sincere apologies for any inconvenience caused.

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