Outage in CloudSigma

[ALL] Payment processing issues

Resolved Minor

June 16, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

CloudSigma would like to inform you that our payment processor announced technical issues they encounter. Please be advised that some of the payment attempts may be unsuccessful due to the inability of their system to process them. We will closely follow the problem announcement, posted by the payment processor, and will keep you informed in case of any updates. We would like to express our sincere apologies for the caused inconvenience.

Components affected

CloudSigma <a href="https://mnl2.status.cloudsigma.com"> Manila 2 Cloud</a> CloudSigma <a href="https://statuscloud.servecentric.com"> Dublin Cloud</a> CloudSigma <a href="https://status.cloud.hydro66.com/"> Boden Cloud</a> CloudSigma <a href="https://crk.status.cloudsigma.com/"> Clark Cloud</a> CloudSigma <a href="https://tyo.status.cloudsigma.com"> Tokyo Cloud</a> CloudSigma <a href="https://gva.status.cloudsigma.com"> Geneva Cloud</a> CloudSigma <a href="https://sjc.status.cloudsigma.com"> San Jose Cloud </a> CloudSigma <a href="https://wdc.status.cloudsigma.com"> Washington DC Cloud</a> CloudSigma <a href="https://per.status.cloudsigma.com"> Perth Cloud</a> CloudSigma <a href="https://fra.status.cloudsigma.com"> Frankfurt Cloud</a> CloudSigma <a href="https://ruh.status.cloudsigma.com"> Riyadh Cloud</a> CloudSigma <a href="https://zrh.status.cloudsigma.com"> Zurich Cloud</a>

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/16/2023 12:07PM

We would like to inform you that the ongoing issue with the payment processor has been successfully resolved.

Please, be advised that the issue with the payments no longer persists.

We apologize for any potential inconvenience!

INVESTIGATING almost 3 years ago - at 06/16/2023 11:34AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 06/16/2023 11:29AM

CloudSigma would like to inform you that our payment processor announced technical issues they encounter.

Please be advised that some of the payment attempts may be unsuccessful due to the inability of their system to process them.

We will closely follow the problem announcement, posted by the payment processor, and will keep you informed in case of any updates.

We would like to express our sincere apologies for the caused inconvenience.

Latest CloudSigma outages

[HNL] Inaccessible WebApp Interface - 2 months ago

[ZRH] API Degraded Performance - 2 months ago

[ZRH] Unavailable hosts - 2 months ago

[ADB] Network Issues - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook