Outage in CloudSigma

[ALL] Inaccessible WebApp interface

Resolved Minor
June 27, 2023 - Started over 1 year ago - Lasted 40 minutes
Official incident page

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Outage Details

CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in all our cloud locations. If you have problems accessing our WebApp via the short URL (https://LOC.cloudsigma.com/ui/), please use the URL stating the WebApp version https://LOC.cloudsigma.com/ui/4.0 Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.
Components affected
CloudSigma <a href="https://per.status.cloudsigma.com"> Perth Cloud</a> CloudSigma <a href="https://fra.status.cloudsigma.com"> Frankfurt Cloud</a> CloudSigma <a href="https://ruh.status.cloudsigma.com"> Riyadh Cloud</a> CloudSigma <a href="https://statuscloud.servecentric.com"> Dublin Cloud</a> CloudSigma <a href="https://tyo.status.cloudsigma.com"> Tokyo Cloud</a> CloudSigma <a href="https://mnl2.status.cloudsigma.com"> Manila 2 Cloud</a> CloudSigma <a href="https://status.cloud.hydro66.com/"> Boden Cloud</a> CloudSigma <a href="https://crk.status.cloudsigma.com/"> Clark Cloud</a> CloudSigma <a href="https://hnl.status.cloudsigma.com"> Honolulu Cloud</a> CloudSigma <a href="https://zrh.status.cloudsigma.com"> Zurich Cloud</a> CloudSigma <a href="https://gva.status.cloudsigma.com"> Geneva Cloud</a> CloudSigma <a href="https://sjc.status.cloudsigma.com"> San Jose Cloud </a> CloudSigma <a href="https://wdc.status.cloudsigma.com"> Washington DC Cloud</a>
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/27/2023 02:42PM

CloudSigma would like to inform you that the issue with our WebApp in all cloud locations has been identified and resolved.

Access to the WebApp as well as all functionality is working normally.

We apologize for any inconvenience caused.

INVESTIGATING over 1 year ago - at 06/27/2023 02:27PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 06/27/2023 02:11PM

CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in all our cloud locations.

If you have problems accessing our WebApp via the short URL (https://LOC.cloudsigma.com/ui/), please use the URL stating the WebApp version https://LOC.cloudsigma.com/ui/4.0

Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.

Latest CloudSigma outages

[LON] PaaS Platform Unavailable - 4 days ago
[ZRH] Degraded API Performance - 19 days ago
[MNL] Inaccessible WebApp - 30 days ago
[CRK] Inaccessible PaaS interface - about 1 month ago
[ZRH] Unavailable machines - about 1 month ago

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