Outage in CloudSigma

[LLA] Power outage

Resolved Major

August 10, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

CloudSigma would like to inform you that currently, we are experiencing a power outage in our Boden cloud location. Our operations team is working to resolve the issue as soon as possible. IMPACT: Due to the ongoing power line issues, some of our compute nodes are experiencing disruptions, and the sustained virtual machines are in the process of migration to operational compute nodes. Please accept our sincere apologies for the inconvenience caused. We will keep you posted as necessary, with more information on the course of the issue. Contacts: If you have any questions in regards to this email, please contact our support department via our live chat at https://sjc.cloudsigma.com/ui/ and/or email support@cloudsigma.com

Components affected

CloudSigma <a href="https://status.cloud.hydro66.com/"> Boden Cloud</a>

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/10/2023 02:50PM

CloudSigma would like to inform you that the power outage in our Boden cloud location is now resolved.

IMPACT:
Due to the power line issue, some of our compute nodes experienced disruptions, and the sustained virtual machines were migrated to operational compute nodes.

Please accept our sincere apologies for the inconvenience caused.
We will keep you posted as necessary, with more information on the course of the issue.

INVESTIGATING over 2 years ago - at 08/10/2023 02:13PM

CloudSigma would like to inform you that currently, we are experiencing a power outage in our Boden cloud location.
Our operations team is working to resolve the issue as soon as possible.

IMPACT:
Due to the ongoing power line issues, some of our compute nodes are experiencing disruptions, and the sustained virtual machines are in the process of migration to operational compute nodes.

Please accept our sincere apologies for the inconvenience caused.
We will keep you posted as necessary, with more information on the course of the issue.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://sjc.cloudsigma.com/ui/ and/or email support@cloudsigma.com

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